Who controls your data
BankAccount.ge is operated by TBILISI EXPAT LLC, identification number 405617606, Besiki Business Center, Besiki 4, 0108 Tbilisi, Georgia. For the information described in this policy, TBILISI EXPAT LLC generally acts as the data controller.
Privacy enquiries and requests may be sent to info@bankaccount.ge. Please write “Privacy request” in the subject line.
Information we collect
We may collect information that you provide through an enquiry form, email, telephone, WhatsApp, live chat, Zoom consultation or in-person meeting. Depending on your request, this may include:
- Your name, email address, telephone number, nationality, country of residence and preferred language.
- Information about your occupation, business, company, shareholders, directors, ultimate beneficial owners, source of funds, expected transactions and intended account use.
- Identification, address, corporate and supporting documents that you choose to provide for eligibility review or onboarding assistance.
- Your communications with our team and records needed to manage your enquiry and service.
- Basic technical information such as IP address, browser, device, referring page, pages visited, timestamps and security logs.
Please do not send passports, banking records or other sensitive documents through live chat unless our team has specifically requested them and confirmed an appropriate delivery method.
How and why we use information
We process information where necessary to respond to your request, take steps toward or perform a consultancy engagement, comply with legal obligations, protect legitimate business and security interests, or where you have given consent.
We use it to assess the requested route, identify KYC documentation, communicate with you, prepare and coordinate an application, arrange meetings, provide requested services, maintain business and accounting records, prevent fraud or misuse, secure the website, handle complaints and establish or defend legal claims.
We do not sell personal information. We do not use an enquiry to send unrelated marketing unless you have agreed to receive it or another lawful basis applies. You may opt out of marketing at any time.
Retention and security
We keep information only for as long as reasonably necessary for the purposes described above, including service delivery, follow-up, accounting, compliance, dispute resolution and legal limitation periods. An enquiry that does not proceed may be deleted or minimised sooner. Retention can vary according to the nature of the record and applicable legal requirements.
We use reasonable organisational and technical safeguards appropriate to the nature of the information. Nevertheless, no internet transmission, email service or storage system can be guaranteed completely secure. Please tell us promptly if you believe information has been sent to the wrong recipient or compromised.
Your privacy rights
Subject to applicable law and relevant exceptions, you may ask us to confirm whether we process your personal information and request access, correction, updating, deletion, restriction, blocking, portability or a copy of relevant information. You may object to certain processing and withdraw consent where processing relies on consent. Withdrawal does not affect processing already carried out lawfully.
To exercise a right, email info@bankaccount.ge. We may need to verify your identity before acting on a request. You may also have the right to complain to the competent Georgian data-protection supervisory authority or the authority in your country of residence.
Children
Our services are intended for adults and business representatives. We do not knowingly solicit personal information from children through this website.
Changes to this policy
We may update this policy when our services, providers or legal obligations change. The effective date at the top identifies the latest published version. Material changes will be presented on this page.
Contact us about privacy
TBILISI EXPAT LLC · BankAccount.ge
Identification number: 405617606
Besiki Business Center, Besiki 4
0108 Tbilisi, Georgia
info@bankaccount.ge